Privacy Policy

Effective Date: 3 November 2025
Last Updated: 3 November 2025

Welcome to Shivra Ayurveda (referred to as “we,” “our,” or “us”).
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from www.shivraayurveda.com.

By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

 

When you visit or interact with Shivra Ayurveda, we may collect the following types of information:

a. Personal Information

 

We collect personal details you voluntarily provide, such as:

  • Full Name

  • Contact Number

  • Email Address

  • Shipping & Billing Address

  • Payment Information (processed securely via payment gateways)

  • Health-related information (only if shared voluntarily during Ayurvedic consultation)

b. Non-Personal Information

 

We also gather non-identifiable data automatically to improve our services, such as:

  • IP Address

  • Browser Type and Version

  • Device Type and Operating System

  • Website Usage Data (pages visited, time spent, referring links)


2. How We Use Your Information

 

We use your information responsibly and only for the purposes it was collected.
Your data helps us to:

  • Process and deliver your orders and payments securely

  • Respond to your queries and customer service requests

  • Provide personalized Ayurvedic product recommendations (if you opt-in)

  • Improve our website functionality and user experience

  • Send you promotional offers, newsletters, and wellness tips (only with your consent)

  • Comply with legal and regulatory requirements


3. Data Security

 

Your privacy and data security are our top priorities.
We use SSL encryption, secure servers, and trusted third-party payment gateways to ensure your data remains protected at all times.
All personal data is stored on secure systems accessible only by authorized personnel, following industry-standard data protection protocols.

Shivra Ayurveda will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.


4. Cookies and Tracking Technologies

 

Our website uses cookies to enhance your browsing experience and understand how users interact with our platform.
Cookies help us:

  • Remember your preferences (e.g., login details, shopping cart items)

  • Analyze website traffic and performance

  • Offer a smoother, personalized shopping experience

You can modify your browser settings to disable cookies, but doing so may limit certain website features.


5. Sharing of Information

 

We may share limited information with trusted third parties under the following conditions:

  • Payment Processing Partners (to securely process transactions)

  • Shipping and Delivery Providers (to deliver your orders)

  • Legal Authorities (if required by law or for fraud prevention)

  • Technical Service Providers (for website hosting, analytics, or support)

All third-party partners are bound by confidentiality agreements and are prohibited from using your data for any other purpose.


6. Ayurvedic Consultation Data

 

If you seek an Ayurvedic consultation through our platform, any health-related information you share (such as symptoms or concerns) is treated with strict confidentiality.
This data is used only to provide appropriate Ayurvedic recommendations and is never disclosed to anyone outside our team of certified practitioners.


7. Your Rights

 

You have full control over your personal data.
You can:

  • Request access to the data we hold about you

  • Ask for correction of inaccurate information

  • Withdraw consent for marketing communications

  • Request deletion of your data (where legally applicable)

To exercise these rights, please email us at privacy@shivraayurveda.com.


8. Email & SMS Communication

 

By subscribing to our newsletter or placing an order, you may receive occasional emails or SMS updates about:

  • Order status and delivery information

  • New product launches

  • Ayurvedic wellness tips and offers

You can opt out anytime by clicking the unsubscribe link in our emails or contacting our support team.


9. Data Retention

 

We retain your personal data only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Meet legal, accounting, or regulatory requirements
    Once the data is no longer needed, it is safely deleted or anonymized.


10. Third-Party Links

 

Our website may contain links to third-party websites (e.g., blogs, resources, or payment gateways).
Shivra Ayurveda is not responsible for the privacy practices, content, or security policies of these external sites.
We encourage you to review their respective privacy policies before sharing any information.


11. Policy Updates

 

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
Any updates will be posted on this page with the revised “Effective Date.”
We recommend reviewing this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests related to our Privacy Policy, feel free to contact us at:

📧 privacy@shivraayurveda.com
📞 +91-XXXXXXXXXX
📍 Shivra Ayurveda, [Your Business Address, City, State, India]


In Summary

 

At Shivra Ayurveda, we are committed to protecting your personal information and ensuring complete transparency in how we handle your data.
Your trust means everything to us — and we promise to keep your Ayurvedic wellness journey safe, secure, and confidential at every step.

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